Privacy Policy

Welcome to the website of SCUBA DIVE RED SEA, a diving and marine activities provider based in Hurghada, Egypt.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or book any of our services.

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

1. Data Controller

For the purpose of applicable data protection laws, the data controller is:

[Company Name]
Hurghada – Egypt
Email: [your email]
Phone: [your phone]

2. Personal Data We Collect

We may collect and process the following personal data:

Information you provide directly

  • Full name

  • Email address

  • Phone number

  • Nationality

  • Booking and activity details

  • Payment information (processed through secure payment providers)

  • Health or medical information relevant to diving safety (only when voluntarily provided)

Automatically collected information

When you visit our website we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

  • Cookies and tracking technologies

3. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

Contractual necessity

  • To process bookings and provide diving services.

Legitimate interests

  • To improve our website and services.

  • To ensure operational and safety requirements.

Consent

  • For marketing communications.

  • For certain cookies and analytics tracking.

Legal obligations

  • Where we must comply with local laws or regulatory requirements.

4. How We Use Your Data

Your personal data may be used to:

  • Process and manage bookings

  • Communicate booking confirmations and activity details

  • Ensure safety during diving activities

  • Provide customer support

  • Improve website performance and user experience

  • Comply with legal or regulatory obligations

5. Data Sharing

We only share your personal data when necessary with:

  • Diving instructors and operational staff

  • Boat operators or activity partners involved in your booking

  • Payment service providers

  • Government authorities when legally required

We do not sell your personal data.

6. International Data Transfers

As we serve international customers, your personal data may be transferred and processed outside your country of residence.
Where applicable, we take appropriate safeguards to ensure your data is protected in accordance with GDPR principles.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records

When data is no longer required, it will be securely deleted.

8. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing of your data

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us using the contact details below.

9. Cookies

Our website uses cookies and similar technologies to improve user experience and analyze website performance.

Cookies may include:

  • Essential cookies (required for website functionality)

  • Analytics cookies

  • Performance cookies

You can manage or disable cookies through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no system can guarantee complete security.

11. Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes.
Updates will be published on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

SCUBA DIVE RED SEA
Hurghada – Egypt
Email:  info@scubadiveredsea.com

Phone: +20 1040200325